What should you bring to a consultation?

A recent electricity bill, your location and a short list of goals are a useful start. Tell the team whether you care most about outages, daily electricity costs, or both.

  • Your home type and whether you own the property.
  • Your current electricity plan and approximate usage.
  • Equipment you would like to run during an outage.
  • Major planned changes, such as an EV or electric heating.
  • Your preferred timing and questions about budget.

You do not need to calculate a system size yourself. The estimate is optional, and there is no additional qualification form on this website.

What needs to be assessed for your home?

A qualified specialist needs to consider the property, electrical service, equipment compatibility, proposed location and intended backup loads. Product catalogue images do not establish a suitable installation location.

Cold-weather charging limits, temperature-related output changes, clearances and environmental requirements depend on the exact equipment. Ask for the installation guidance for the models proposed for your property rather than relying on a generic outdoor rating.

The backup guide helps you describe your priorities. The savings guide explains what information helps with an energy-shifting discussion.

What should a written proposal make clear?

  • Exact inverter, battery and control-equipment model numbers.
  • Proposed capacity, backup output and supported loads.
  • Equipment and installation scope, including any exclusions.
  • Taxes, permits and site-specific work where applicable.
  • Who performs the work and who handles project communication.
  • Applicable warranty documents and service contacts.
  • Assumptions behind any performance illustration.

Ask for clarification before treating a kit price as a complete installed price. No fixed installation price or completion time is promised on this site.

Confirm requirements for your location.

Installation and connection requirements vary by jurisdiction, utility and project. Ask the team to confirm which permissions, inspections and utility steps apply, who is responsible for them and how they affect the schedule.

Do not assume an approval in one province applies elsewhere. We welcome enquiries across Canada; the team confirms service availability and local installation arrangements for your location.

Product supply and support are provided by Jemir Tech Inc.; installation is through qualified partners and licensed contractors. These questions are a planning guide, not electrical installation instructions.

Ask what you will receive at handover.

Discuss operating instructions, monitoring access where included, the agreed backup settings and how to contact support. Ask how to recognise normal operation, what to do if an alert appears, and where the equipment documentation will be kept.

Any proposed test or demonstration should be performed as directed by the qualified installer. Keep the final scope and support arrangements in writing.

For common questions before the call, visit the homeowner FAQs.